- HXT Products are warranted for 1 year from date of purchase against manufacturing Gloves will be repaired or replaced at the discretion of HXT LLC.
- Satisfaction Guaranteed.
A. Unused gloves may be returned within 30 days. a 15% re-stocking fee will apply.
B. Used gloves may be returned within 15 days. a 30% re-stocking fee will apply.
Returned gloves must include all packaging materials and hang tags.
- Gloves may be returned, postage pre-paid, for a different size within 30 days of purchase
- Gloves that are misused or overheated are not covered under warranty.
- Burst or leaking gel packs caused by overheating are not covered under warranty. Replacement gel packs may be purchased separately on the HXT website. Refunds will be made within 5 days of receiving returns.
Returned product MUST have a “Return Authorization” number on the outside of the package. Returned product without a return authorization will not be accepted. Refunds will be made within 5 business days of receiving returns.
To return product,
- Fill out the form below to request a “Return Authorization Form”
- Fill out the form and return per instructions.
- A “Return Authorization Number” will be supplied. This number MUST be visible on the outside of the return package. Returns without an authorization number will be refused.
- Return the product to the address on the Authorization Form.
- At the discretion of HXT a replacement or refund will be sent within 5 business days of receiving the return.