- HXT Products are warranted for 1 year from date of purchase against manufacturing Gloves will be repaired or replaced at the discretion of HXT LLC.
- Satisfaction Guaranteed. Gloves may be returned, postage pre-paid, within 15 days of purchase. Returned gloves must include all packaging materials and hang tags. A $10 re-stocking fee will be charges.
- Gloves may be returned, postage pre-paid, for a different size within 30 days of purchase
- Gloves that are misused or overheated are not covered under warrantee.
- Burst or leaking gel packs caused by overheating are not covered under warranty. Replacement gel packs may be purchased separately on the HXT website.
Returned product MUST have a “Return Authorization” number on the outside of the package. Returned product without a return authorization will not be accepted.
To return product,
- Fill out the form below to request a “Return Authorization Form”
- Fill out the form and return per instructions.
- A “Return Authorization Number” will be supplied. This number MUST be visible on the outside of the return package. Returns without an authorization number will be refused.
- Return the product to the address on the Authorization Form.
- At the discretion of HXT a replacement or refund will be sent within 7 business days of receiving the return.